AMS New IT

Asset Publisher
Asset Publisher
AMS Introducción

At NEORIS, we understand how today’s increasingly competitive business environment drives companies to seek innovative options aimed at improving their operational efficiency and productivity.

In the midst of ongoing challenges posed by global competition and an economic slowdown, organizations must find reliable business partners to carry out their operations while finding new ways to create value through digital products.

Our managed application and infrastructure services along with our exclusive SMART AMS model mean we can guarantee necessary efficiency and results. This lets our clients focus on their growth objectives, while we take care of their operational efficiently.

Market Analysis

30% Increase in Costs

The costs of managing applications will increase by 30%, if they are managed in a traditional way. (Gartner)

40% User Dissatisfaction

In more than 40% of situations in which users feel dissatisfied, the reason is from a delay in handling and solving the problem. (Gartner)

Our portfolio of services:

Automated Proactive Monitoring, Application and Infrastructure Management, Automated and Proactive Observability (Hybrid Operations), Asset Management, Configurations and

Applications and Infrastructure Operation

Help Desk Support, Level 2 and Level 3 Functional and Technical Support, Self-Service Enablement and Automated Resolution.

Support and Maintenance

Functional and technical support, preventive and corrective maintenance, product support and comprehensive business solutions.

IT Transformation

Evolution of Applications, New Requirements, Implementation of SERVICE NOW Solutions, DYNATRACE, Financial Management of Cloud Consumption (FINOPS) and SAP VAR Service.

Our SMART AMS managed service pairs Artificial Intelligence with human talent to revolutionize IT services for our clients, maximizing productivity and efficiency in their operations

This solution has a number of key components:


Our Value Diferentiation

At NEORIS, we offer a unique service that translates into tangible client benefits:

SMART RESOLUTION

Between
50% and 90%

of support tickets are resolved thanks to our automated approach.

SAVINGS ON OPEX

20% to 30%

of optimizations focused on higher-value tasks.

DEMAND REDUCTION

20%

reduction in support demand.

TIME REDUCTION

90%

optimization in incident resolution time.

Get in touch:

Gonzalo Baldit Ensignia

Global SMART AMS Practice Director

Stefano Ceravolo

SMART AMS SME & Operations

Gustavo Landa

SMART AMS Sales Director

Our SMART AMS is truly transforming the way to deliver managed services, achieving efficiencies in our client’s operations far above industry standards.
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