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The Operations Department of ACCIONA's Infrastructure Division set a goal of developing a 360º solution that would allow for the digitalization and automation of obtaining information for projects they oversaw using a dashboard interface. To accomplish this, it was necessary to build a data platform that could:

• Cover the most important projects of the organization's four businesses: Construction, Industrial, Australia and Water, worth more than US $3 billion.
• Address the needs of 12 different functional areas, from both an executive and operational point of view.
• Integrate more than 50 data sources, coming from heterogeneous systems, in addition to manually entered information from different levels within the organization.
• Reduce information generation times and the cost of information utilization.
• Limit data quality problems that generated concern at the CEO level and have a usage rate close to 100%.

NEORIS worked with ACCIONA in the development and implementation of various digital and technological projects.

The collaboration resulted in the launch of Project Dashboard360°, a data storytelling solution that improves project management efficiency and aids in the making of better business decisions.

One of the key aspects that allowed this solution to be carried out was the implementation of an approval flow that encouraged continuous improvement in the quality of the data from the projects and areas under management, with control points for supervisors.

Methodology Focused On Guaranteeing Use Of The Solution For Decision Making

Project Dashboard had two main key stages: a first stage focused on defining the strategy and design of the solution and another stage focused on its implementation and putting it into production.

For the first stage, while simultaneously using a traditional methodology for understanding the current situation, NEORIS used an approach based on Data Storytelling and Design Thinking to create an effective design that guaranteed its utilization from day one. At this stage, our work took into account the following objectives:

The Results

The creation of Project Dashboard 360° made it possible to reduce information generation times by up to 250% and exploitation costs by up to 400%. Data quality problems were also subsequently reduced by more than 85%.

Currently, this solution is being used by more than 60 directors who are part of a total of more than 500 users, thus approaching 100% of the users that were set as the objective. In addition, 45 projects have been integrated into the solution, representing all of the projects defined as objectives for the first phase of implementation. The Dashboard is proving to be capable of executing actions that improve the average efficiency of projects, each of which can now be analyzed annually, after being put into production.

The lack of governance and common structure before the creation of Project Dashboard resulted in reported data being of poor quality, very long deadlines and generation costs, along with systemic distrust of the process at all levels.

Today, Project Dashboard has become the key tool through which information on the organization's most critical projects is analyzed, allowing very clear action plans to be established. All teams have clarity about their roles, allowing them to interact effectively with each other and the solution.

All of this has allowed the solution to consolidate the company's key data, making it possible to detect potential improvements to evolve and update the platform. Additionally, through Artificial Intelligence (AI), the solution can incorporate new functionalities that allow decisions from analysis of past information as well as the proposal of new actions based on the generation of future scenarios.